Frequently asked questions
Order Questions
If you have questions about your order status, shipping, or delivery, feel free to reach out and I'll get back to you as soon as possible.
Custom Requests
Looking for a specific color, size, or switch configuration? I love custom orders! Send me a message with your idea and I'll do my best to bring it to life.
Care Instructions
To clean your handmade light switch plates and coasters, use a dry or slightly damp cloth. Avoid harsh chemicals or bleach as they can damage the sealant and artwork.
Get in Touch
You can reach me through the contact form or by sending a message directly through my Etsy shop. I typically respond within 1-2 business days.
What is the return policy?
Check our Return Policy Page
When will I get my order?
I will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our Light Switch Plates and frames for certain artworks are sourced in Canada, with different manufacturers. Our Coasters are 100% Made In Canada.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.